Before co-founding Ant’s Eye View, Jake was the Global Community Relations Specialist for the LEGO Company, where he spent five years on the front lines of customer-company interaction, specifically working to change the way the company thought about and engaged with their most loyal fans and customers.
Jake has a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, and graduated from Oklahoma State University with a degree in traditional product design.
Jake blogs at communityguy.com, and you can find him in print in the 10th anniversary reprint of The Cluetrain Manifesto where he contributed the afterword, or in his own book, Getting Started with LEGO Trains. You can also find Jake on Twitter: @jakemckee