Tyler joins Ant’s Eye View after spending 4 years at Microsoft in the Community and Online Support Team. As Group Manager for Community and Online Support Strategy, he led the global launch of Microsoft Answers in 12 languages for Windows and Office. He defined and implemented a health model for Microsoft’s online community forums balancing Microsoft participation, influencer recognition/enablement and platform development, fostering an environment for healthy customer conversations.
During his time at Microsoft he worked closely with online community leaders for XBOX, Windows Phone and other consumer products who have been awarded and recognized and Microsoft MVPs.
Prior to joining Microsoft, Tyler was a General Manager for Gateway, leading sales, training and support for multiple markets in the Western United States.
Find Tyler on twitter @tylerwelch