Becky Carroll, Customer Advocate and blogger at Customers Rock! has a very powerful philosophy – best way to achieve organic growth is to successfully build upon a rock-solid customer base. I had the opportunity to meet Becky last year at Marketing Profs Digital Mixer and ever since I have read and admired how she carries the customer experience torch. So I jumped at the chance to guest blog. Take a minute to check out Becky and latest blog post on Avoid the Customer Tug of War.
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