1. Social + CRM

    Friday, 6 Nov 2009 Comments Posted by: Sean McDonald

    This year there have been a lot of online discussions on Social CRM – what is it? can it work? who is doing it? Now is the time to hear from the informed and thoughtful on how Social + CRM enable new business opportunities.

    The Ants are proud to be a sponsor at the Lithium Social CRM Virtual Summit on Tuesday, Wednesday, November 11 – the largest online conference for Social Media and CRM professionals. The Social CRM Virtual Summit is a five-hour online conference, which includes webcasts by industry leaders in an interactive exhibit hall, a resource center with extensive materials for download, and a virtual networking lounge to chat live with speakers and prospects.

    The virtual event is featured in two time sessions on November 11th.

    • 5am to 10am PT / 8am to 1pm ET / 1pm to 6pm GMT, or
    • 10am to 3pm PT / 1pm to 6pm ET / 6pm to 11pm GMT

    Social CRM Virtual Summit Agenda

    The social media revolution has changed everything, including how customers choose to interact with companies and each other online, and where they turn for trusted information. This virtual summit comes at a time when companies are starting to see tangible financial results from deeper online engagement with customers, and will explore the current capabilities of and future for Social CRM.
    At this five-hour live, virtual summit you will experience:

    • Webcasts by industry luminaries such as Mike Fauscette (IDC), Bill Johnston (Forum One), Jeremiah Owyang (Altimeter Group), and Ray Wang (Altimeter Group) in a virtual auditorium
    • Scheduled live chats with industry experts and practitioners from companies including Barnes and Noble, Lenovo, National Instruments, Redfin, Best Buy, Juniper Networks, and T-Mobile
    • Keynote speeches from CRM thought leaders, Paul Greenberg (The 56 Group) and Brent Leary (CRM Essentials)
    • An interactive exhibit hall with dynamic sponsor booths, including Genesys, ON24, Ant’s Eye View, Forum One Communications, CRM Media, Cognizant, and Liveperson
    • A resource center with dozens of valuable white papers, podcasts, and presentations for download
    • A virtual networking lounge to meet other like-minded professionals through live chat

    image During your time at the Social CRM Virtual Summit, please stop by the Ant’s Eye View booth that will be hosted by Caitlin Angeloff. Caitlin will share the “how” aspects of making your brand promise a reality.  She will step you through our methodology for guiding organizations through the process of transforming customer experience and brand engagement by activating and embedding the customer voice in to every aspect of your business. 

    Register now. It is free and requires no travel budget.

    • wow, it looks really impressive! i'm trying to fit it on my agenda. thanks for sharing it.
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