I recently was introduced to Paul Dunay of Buzz Marketing for Technology by Mukund of Best Engaging Communities. Paul and I set up time for a phone call to talk with one another. As sometimes happens, what started as a hello, let’s chat, quickly turned into a spur of the moment Podcast – welcome to the web 2.0 world that allows us to go from 1:1 conversation to public – push button!
I had a great time talking with Paul about communities…below were the topics we ranged across and here is the link to the podcast. I know I didn’t give all these their due justice, but thanks Paul for suggesting we share the conversation!
- Communities in a wikinomics world
- Using the Pay it Forward model
- How do you know when to build community
- The problem with websites today
- Goal of a support community
- Create a sense of maternity for your users
- Give them access, not tools!
- How many communities does Microsoft have
- Connecting with your Most Valuable contributors
- Using Communities in integrated marketing
- Communities role in launching Vista
- Day to day mgmt of many communities
- Negative is the new positive
- Digg’s efforts to delete a post
- Web 2.0 vs Web 2.0 apologies
Sean