Please welcome Dustin Johnson (@dustinjo) to Ant’s Eye View!
We at Ant’s Eye View have continuously advocated for the importance of proven practitioners on your team when driving social and community engagement strategy. With that in mind, we’re happy to be hiring and exceptionally pleased to have Dustin joining AEV. Dustin joins us from Microsoft where he was Director of Community Strategy for the global community support business. In his role at MSFT, he was instrumental in both driving strategy and leading customer experience change through web self service, product quality initiatives and influencer engagement programs. I had the privilege of working with Dustin during my tenure at Microsoft and he brings an incredible range of experiences, knowledge, business process excellence and passion for customers. And, I must say, he brings the first legitimate golfer to our team!
A great new team member with deep experience in Consumer, IT Pro, Developer and Partner communities – you think we’re excited??? Oh yes!
We invite you to re-think Customer Experience as an end to end evaluation of all the touch points your customers have with your brand. Your brand promise is only as accurate as the weakest touch point. Your brand promise is “in the conversation” – are you? Welcome to the Grass Roots Age!
We hope to see many of you and introduce you to the new Ant’s Eye View at SXSW.